Support
Please review this online documentation before submitting a help request.
Required information for job queries
If you are inquiring as to why your job failed you must include the following details.
* Project ID and user account
* Which cluster you are running on
* Jobids
* Slurm full script and what codes you are the running
* Brief summary of what you want the job submission script to do
* Complete Slurm "sbatch" command line with complete arguments
Contact information¶
CCI support staff can be reached via the following methods.
- ITSSC Support ticket (Preferred for RPI)
- Email at cci-support[at]rpi.edu